Network Address Translation (NAT) issues often trigger packet inspection errors. Forwarding the specific ports used by PlayStation Network and Remote Play allows data to bypass aggressive firewall filters.
If your NAT remains strict, log into your home router's admin panel and forward the following ports to your PS4’s static IP address: TCP: 9295, 9296, 9297 UDP: 9296, 9297 5. Manually Register the Device
: Go to Settings > Account Management > Privacy Settings and ensure that "Data Collection" is set to "Full" or "Allow" to ensure the console can send necessary info packets during the link process. Troubleshooting Summary Table Potential Cause Server Timeout Change DNS to 8.8.8.8 Packet Fragmentation Lower MTU to 1473 Firewall Block Enable UPnP on Router App Glitch Use "Link Manually" with 8-digit code To provide the most accurate advice, I'd love to know:
The term "DPI get info error" typically appears when Windows handling of display scaling interferes with PS Remote Play's ability to retrieve resolution and display information from your system. This is particularly common on high-resolution displays where Windows applies scaling above 100%. dpi get info error ps4 link
Locate the Port Forwarding section (may be called "Port Triggering," "Virtual Server," or "Application Forwarding" depending on your router).
Delete the app entirely from your device and reinstall it from the App Store. 4. Optimize Network and Adjust NAT Type
If these specific ports are unavailable, you can use the port range for both TCP and UDP protocols. Manually Register the Device : Go to Settings
Corrupted application files can cause all manner of connection problems, including DPI and "get info" errors:
Attempt the installation again to generate the DPIServer.log file.
The in Direct Package Installer (DPI) for Go to product viewer dialog for this item. Locate the Port Forwarding section (may be called
For persistent problems, port forwarding and network configuration adjustments offer the most reliable long-term solutions. Remember that Remote Play demands consistent network performance—both upload and download speeds matter, and stability is just as important as raw speed.
Change it from 1500 to or 1450 . This often helps data bypass restrictive firewalls. Phase 3: Advanced Router & Console Linkage