: In the microsip.ini file, you can define specific commands to execute when call events occur:
Instead of keeping a distracting GUI visible on the desktop, MicroSIP can run quietly in the system tray or act as a headless communication engine driven entirely by your custom application UI. Agents interact solely with their primary workspace (like Salesforce, HubSpot, or a proprietary dashboard), while MicroSIP handles the heavy audio processing silently in the background. Strategic Summary: Manual vs. API Integration Manual MicroSIP Client MicroSIP API / Programmatic Integration Slow (5–10 seconds per call) Instant (Single-click or automated trigger) Data Accuracy High risk of typos and missed call logs 100% accurate, automated background logging Customer Experience Agent must ask for account details manually Instant screen-pop with full customer history IT Overhead Individual machine configuration required Automated provisioning via configuration scripts Workspace Cleanliness Visual clutter from multiple active windows Headless operation embedded inside your CRM
This is an endpoint server for Microsip. It has direct access to the Microsip database (FirebirdSQL). Wish list - MicroSIP
If you are planning an upcoming VoIP integration project, let me know: What do your end-users use? microsip api better
If you need to prioritize or outbound click-to-call Share public link
The most direct way to control a running instance of MicroSIP is by calling its executable with specific arguments . : microsip.exe [phonenumber] Answer an incoming call : microsip.exe /answer Hang up all calls : microsip.exe /hangupall Transfer a call : microsip.exe /transfer:[number] Send DTMF tones : microsip.exe /dtmf:12345 2. Event-Driven Automation
Your development team has the absolute freedom to build the exact workflow your business needs. You are not trapped in a vendor's ecosystem or forced to pay per-user API access fees, making it a highly cost-effective scaling solution for growing startups and established enterprises alike. Technical Overview: How It Works : In the microsip
For Python developers, libraries like the microsip-api on PyPI provide a framework to wrap these capabilities into broader software ecosystems. 2. Event-Driven Workflows: The .ini Advantage
: It uses the open-source PJSIP stack , ensuring it is highly compatible with nearly any SIP-based PBX system like Asterisk or FreePBX.
MicroSip is written in C++ and interacts directly with the Windows API. It consumes only a few megabytes of RAM. API Integration Manual MicroSIP Client MicroSIP API /
[Your CRM Application] -- WM_COPYDATA (Dial: 1234) --> [MicroSIP API] [Your CRM Application] <-- WM_COPYDATA (Call Active) -- [MicroSIP API]
A MicroSIP API setup allows your systems to listen for call events (such as Call Started, Call Answered, and Call Ended). When a call finishes, the integration can automatically log the exact duration, timestamp, and disposition directly into the customer’s timeline. Agents no longer need to manually type out call logs, ensuring 100% data integrity. Simplified Compliance and Training
Consider a scenario: An automated overnight script that checks inventory, finds an out-of-stock vendor, and calls the vendor’s support line.
Furthermore, a superior API would offer granular control over the media and signaling engine. Currently, MicroSip is built on the robust PJSIP stack, but much of that power is abstracted away behind the GUI. A better API would expose more of these underlying capabilities, such as the ability to programmatically switch audio devices, initiate multi-party conferences, or toggle call recording via API commands. Providing a dedicated DLL or a structured SDK (Software Development Kit) would allow developers to embed MicroSip’s core functionality directly into their own branded applications, rather than simply "controlling" a separate desktop window.
Go to > Enable SIP / Tel protocol (if available in your version).