The Hardware Information Does Not Match With Your Dongle Autodata Hot Jun 2026

Run the installer as an administrator, plug the USB dongle back into a direct motherboard USB port, and wait for the "Device is ready for use" system notification. 3. Clear Registry Cache and Reset the Hardware ID

Follow these steps in order, testing Autodata after each.

Press Win + Pause/Break to open System Settings, or search for .

Uninstall any existing "Sentinel Runtime" or "SafeNet" drivers from your Control Panel.

Download the latest version of the Sentinel LDK Run-time Installer from the official Thales/SafeNet support website. Run the installer as an Administrator. Run the installer as an administrator, plug the

Look for a folder named , Cache , or Log , and delete the temporary files inside.

Confirm license and account details:

Try different USB ports to rule out a hardware failure at the port level. Restart After Windows Updates

This will display an 8-digit (32-bit) or 10-digit (64-bit) code unique to your PC. Generate a New License : Use the license generator tool (e.g., license.exe ) and paste this new UID. Press Win + Pause/Break to open System Settings,

Autodata uses dynamic link libraries (.dll files) that must be properly registered within the Windows operating system registry.

To truly fix this problem, you first need to understand the unique relationship between Autodata and your computer. Autodata uses a "dongle," also known as a . This is a small USB device that acts like a physical key, containing a unique ID that the software checks to confirm it's a legitimate installation. Think of it as a specialized ignition key for your software.

: Certain Autodata runtime errors (like Error 217) can be fixed by manually registering specific files. Command Prompt as an administrator. Navigate to your Autodata installation folder. regsvr32 ChilkatCrypt2.dll

Did this error start happening after a specific or hardware change ? Share public link Run the installer as an Administrator

A recent operating system update modified system kernel behaviors or driver signatures.

Contact Autodata support with logs:

When searching for a solution to this error, you will likely encounter online automotive forums offering "hot fixes," "dongle emulators," or cracked registry patches to bypass the hardware check.

Provide them with: