If you are troubleshooting a specific machine and have the necessary permissions:
If this option is grayed out, open the Command Prompt as an Administrator and type: smc -stop Use code with caution. To turn it back on later, run: smc -start Use code with caution. For macOS: Click the Symantec icon in the top menu bar. Select > Turn Off Protection . Troubleshooting: Why the Extension Keeps Re-enabling
While the extension is designed to block malicious scripts and data leaks, users often find themselves looking for a way to turn it off for a few common reasons: disable symantec endpoint protection chrome extension
If you want to completely remove the Symantec Endpoint Protection Chrome extension, follow these steps:
: In the Intrusion Prevention Policy settings, you can enable the option to manage extensions through third-party tools like GPO or Google Admin, which prevents SEP from automatically force-installing the extension. Disable via Policy : Go to the Policies page in SEPM. Select Intrusion Prevention and edit your active policy. If you are troubleshooting a specific machine and
, unchecking "Enable Browser Intrusion Prevention" will trigger the client to uninstall the extension from Chrome. Registry Modification (Advanced):
Press Windows Key + R , type regedit , and press to open the Registry Editor. Select > Turn Off Protection
Modify or delete the forced extension key using the defaults write command, or delete the enterprise policy file entirely if it was manually created for local testing:
In many corporate environments, the toggle switch in Chrome is grayed out, displaying a message like "Managed by your organization." If you have administrative privileges on the machine, you can remove this restriction using the Windows Registry Editor. Step-by-Step Instructions: Press the to open the Run dialog box.
Every time your computer restarts or connects to the corporate network, the domain controller audits your machine. If it notices the Symantec Chrome extension is missing or turned off, it pushes the policy file again and forces the installation.
If you need to stop the entire Symantec service (including its extensions) to troubleshoot, you can use the command prompt as described by Wisc.edu Helpdesk. Press Windows Key + R . Stop Service: Type smc -stop and click OK . Re-enable: To restart, use the command smc -start . How to Remove (Uninstall) the Extension Permanently