Resetting will either restore factory defaults or require a master unlock code. This process typically deletes the old password but may also reset network and recording settings.
Some Hi Sharp units display a QR code or a "Device Key" on the login screen. You may need to take a photo of this and contact Hi Sharp Support
To avoid future lockouts, newer Hi Sharp firmware includes several proactive security features that you should configure immediately after gaining access: hi sharp dvr reset password new
Open the official Hi Sharp mobile app (such as Hi Sharp or SoCatch , depending on your specific firmware series).
Send this file to the dealer or manufacturer support. Resetting will either restore factory defaults or require
This will reset settings, including password, IP, and recording configuration. Recordings usually remain on the hard drive, but the DVR will treat them as “foreign” until you re‑initialize the disk (which may erase them).
Inspect the surface of the PCB to locate either a physical button or a pair of jumper pins: You may need to take a photo of
To reset your Hi Sharp DVR password, follow these steps to regain access to your security system. 🛠️ Quick Recovery Options
Ensure your email includes the following critical device information: The of the dynamic code page. The exact hardware Model Number . The unique hardware Serial Number .