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This is a 7/10 difficulty fix for a casual user (requires finding hidden files or editing config text) but a 2/10 difficulty fix for an experienced user. Once the path in the .ini file matches the actual folder location, the game usually boots perfectly.
Under the Settings section, check the box for . Click Apply and then OK . Method 3: Edit or Create the Service.ini File
This is the lowest-effort fix and solves permission-related virtual store issues.
The most common and effective solution is adding the game's executable file to the Windows Data Execution Prevention (DEP) whitelist. DEP blocks code from executing in protected memory locations, which Port Royale 2 inherently tries to do. Press Windows Key + R to open the dialog box. Type sysdm.cpl and hit Enter to open System Properties .
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Understanding the error is the first step to fixing it. The cause depends on your setup, and here are the most common reasons:
If you are still experiencing issues after trying these steps, I can help you troubleshoot further. Please let me know:
"Turn on DEP for all programs and services except those I select:" and navigate to your game's installation folder (e.g., C:\Program Files (x86)\Steam\steamapps\common\Port Royale 2 (and any other files like Config.exe Apply, OK, and restart your computer 2. Disable Ransomware Protection (Controlled Folder Access)
Windows Controlled Folder Access prevents the game from creating or modifying user files. This is a 7/10 difficulty fix for a
The path you need depends on the version:
Reinstall using GOG’s offline installer (most stable for Windows 10/11).
:
Check the box for and select Windows XP (Service Pack 3) or Windows 7 . Click Apply and then OK
This error completely prevents the game from starting, crashing it straight to the desktop. Fortunately, this issue is typically caused by simple directory path mismatches or registry errors.
: Modern operating systems use strict memory tracking that flags older executables as a potential threat, closing the software immediately upon launch.
The error "Failed to get CSIDL_PERSONAL" specifically refers to the game trying to access your "My Documents" folder to save settings. Windows Security > Virus & threat protection Scroll down to Manage ransomware protection Controlled folder access is ON, either turn it off or click Allow an app through Controlled folder access to the list. 3. Replace Legacy DLL Files
: Open the folder named "scripts" or look directly in the root folder for Options.cfg .
Click and launch the game directly from the executable. Method 4: Drop-in Missing Proton / Visual C++ DLLs
If the error persists, try these additional steps recommended by the community:
