Kerio Control Web Filter Is Not Activated Categorization Is Disabled Work – Editor's Choice

Complete the registration wizard using your GFI/Kerio account credentials or license key.

Since the Web Filter relies on external servers, ensure your Kerio Control appliance can reach them.

Even with licensing and DNS resolved, the Web Filter may be manually disabled: In this scenario, the issue may stem from

Click (or re-register the current one).

In this scenario, the issue may stem from an unreliable ISP, incorrect DNS configuration, or a slow internet link speed that is causing timeouts. Input critical domains using wildcards (e.g.

Navigate to > Applications and Web Categories .

Avoid related performance issues by optimizing Web Filter behavior: In this scenario

Ensure your firewall has enough disk space to save the license file; low space can cause loading errors. 3. Check Web Admin Activation Sometimes the feature is simply not toggled on in the UI: Go to . Ensure Enable Kerio Control Web Filter is checked.

Input critical domains using wildcards (e.g., *.microsoftonline.com or *.google.com ) to skip dynamic evaluation.

The specific appearing in your Kerio Control Error log tab.

Sometimes the service itself is turned off manually or due to a configuration error.